Receiver Support Request

To request support for any of our receiver products, please fill out the form below and submit it. Please provide as much detail as possible so that we can better answer your request.

We will normally respond to your request in one business day. If you require immediate assistance or do not hear from us within a day, please contact our office (see below).

Receiver Support Request

Fill our this form to request support on a Novra receiver
  • Name of Novra reseller that item was purchased from
  • Found on bottom of receiver
  • Found under Help->About menu or cmcs -shdev
  • Please describe as much as possible about your application to help us understand your request
  • Accepted file types: xml.
    Use Window Management or cmcs software to save config
  • Accepted file types: jpg.
    Screen capture supporting the support request

Support requests may also be made by contacting Novra Support.